# Cookie Policy

Please read this Cookie Policy carefully before accessing or using the Digital Design Brief service.

# Last updated: July 31, 2023

  1. This Cookie Policy outlines how Digital Design Brief software ("the Service," "we," "us," or "our") uses cookies and similar tracking technologies. Digital Design Brief is exclusive intellectual property of Arup IP Limited ("Arup"). The Service includes:
    1. any site associated with the https://ddb.arup.com subdomain
    2. any affiliated Digital Design Brief website (used for documentation, support, or additional information).
    3. any software developed by Arup for use in conjunction with Digital Design Brief (plugins, connectors, dashboards, etc).
    4. any other media form, website, or application related, linked, or otherwise connected to Digital Design Brief.

# What are Cookies?

  1. Cookies are small text files that are placed on your device (computer, smartphone, etc) when you visit a website. They are widely used to enhance the user experience and analyse website performance. The Service uses the following cookies:

a. Essential Cookies: These cookies are necessary for the operation of the Service. They enable basic functions such as version history, audit logs, user permissions, and page navigation. The Service uses the following essential cookies:

Cookie Purpose
ai_session Strictly Necessary - This cookie enables the core functionality of DDB, such as logging you in, building and running models, and keeping track of project changes. These cookies are essential to running the website.
ai_user
ddbCookiesPolicyAccepted Strictly Necessary - This cookie tracks the users' acceptance of the policies of the service.
ddbTermsConditionsPolicyAccepted

b. Analytical/Performance Cookies: We use these cookies to collect information about how visitors use the Service. This data helps us improve the functionality and performance of the Service. The information collected is typically aggregated to inform broader data sets. The Service uses the following analytical cookies:

Cookie Purpose
_ga Tracking and reporting of website traffic.
__utmz

c. Functionality Cookies: These cookies allow the Service to remember choices you make (such as language preference, favourite projects, and dark mode settings) and provide enhanced features. These cookies do not track your browsing activity on other websites. The Service uses the following functionality cookies:

Cookie Purpose
paletteType Dark/light settings
i18next Language preference
lastSeenNotification Notification last seen
ddbFavoriteProjects Any projects favourited by the user
  1. Upon opening the Service for the first time following an update to the Policy, users are prompted to accept or decline cookies. You can also manage and control cookies through your browser settings. Please note that blocking or disabling certain cookies may impact the functionality of the Service.

# Third-Party Cookies

  1. We may allow third-party service providers to place cookies on the Service to perform services on our behalf. These cookies are subject to the respective third parties' own privacy policies and may be used to collect information about your browsing activity across different websites.
  2. The Service uses several third-party service providers, including PostHog (opens new window), Azure App Insights (opens new window), and SquaredUp (opens new window). Users are recommended to review the privacy policies of each, linked in the previous sentence.

# Your Choices and Rights

  1. You can choose to accept or decline non-essential cookies though the Service cookies pop-up or cookies manager. Some web browsers also allow you to modify your default settings to decline cookies if you prefer. Please note that blocking or deleting cookies may impact your experience on the Service and limit certain functionalities.
  2. You have the right:
    1. To be informed about our use of your personal information
    2. To access any personal information we hold about you
    3. To request the correction of any inaccurate personal information held
    4. To request that we delete your data, or stop processing it or collecting it, in some circumstances
    5. To stop direct marketing messages, which can be done by emailing a request to [email protected].
  3. If you would like to exercise any of your rights, please email us at [email protected].
  4. You also have the right to contact the data protection regulator if you are not satisfied with our response to any of your personal data requests:
    1. Information Commissioners Office (ICO), Wycliffe House, Water Ln, Wilmslow SK9 5AF, UK

# Supporting Documents

  1. Refer to the Digital Design Brief Acceptable Use Policy (AUP) for additional information related to the use of the Service.

# Amendments

  1. Arup may revise this Cookie Policy at any time. Users will be notified of any changes to the Cookie Policy that impact the use of non-essential cookies, and at that time will have the option to reselect their cookie preferences.
  2. By accessing and using the Service, you acknowledge that you have read and understood this Cookie Policy.

# Contact Us

  1. If you have any questions related to this Policy, please contact us at [email protected].

# Additional Information [Arup Staff Only]

  1. Analytical/Performance Cookies and other personal information of Arup staff are required for justifying the continuity of internal funding for the Service, and to improve the service for all users. Refer to the Arup Staff Privacy Notices (opens new window) for more information.
  2. Refer to the following linked site for additional information related to Arup's general privacy guidelines. SharePoint - Global Legal - Data Protection & Data Privacy (opens new window)
Last Updated: 21/06/2024, 11:34:44